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Scott Cohen

Chief Executive Officer

Company

InboxArmy LLC

Expertise

Email Marketing
Lifecycle Marketing
SMS Marketing
Retention Marketing
Copywriting
Blogging
Ecommerce
Multi-Channel Marketing

About Author

Winner of the ANA Email Experience Council’s 2021 Stefan Pollard Email Marketer of the Year Award, Scott Cohen is a proven email marketing veteran with nearly 20 years of experience as both a brand-side marketer and an email marketing agency executive. He brings to our clients a unique blend of experience building and managing larger CRM and retention teams, sending millions of emails and SMS per week, and award-winning copywriting chops.

Articles

11 SMS Marketing Best Practices to Boost Sales

Ever notice how quickly you read a text message the moment it pops up? In fact, SMS messages have a 98% open rate, and most are read within minutes.

18 SMS Marketing Examples that Increase Conversions

Think about the last time you got a text from a brand. Did you open it right away? Chances are, you did, and so do most people. That’s the magic of SMS marketing.

Video Newsletters: How to Create Them, Key Benefits, Ideas, & Real Examples

Video newsletters could be the solution you’re looking for if your emails are getting lost in crowded inboxes or if you’re struggling to convey your message through text alone. Videos captivate your audience, boost conversions, and increase click-through rates (CTR). Yet, if you’ve never made one before, it’s hard to know where to start. So, […]

10 Real Estate Newsletter Ideas & Examples

A real estate newsletter is one of the most effective ways to keep leads engaged and convert them into paying clients. I often hear from real estate business owners about their struggles with email marketing and how their campaigns feel stagnant. If you’re facing the same challenge, you’re not alone. In this guide, I’ll tell […]

April Newsletter Ideas To Engage Your Readers

Spring is finally here! The days are getting longer, the air is warmer, and everything feels fresh and full of possibilities, including your newsletters. April is packed with exciting events, holidays, and seasonal moments that you can tap into to keep your readers interested and engaged. It’s the perfect time to come-up with a new […]

The 10 Best Klaviyo Email Marketing Agencies to Boost Your E-commerce Business

If you are an e-commerce company that requires advanced, behavior-driven marketing automation and customer segmentation, Klaviyo is the platform for you.  But to use its advanced features and truly unlock its potential, you need an expert by your side.  We regularly get clients who tell us they didn’t realize they could do something with Klaviyo […]

11 Best Ways to Improve Email Open Rates in 2025

Imagine spending hours crafting the perfect email, only to see it unopened by a vast majority of recipients. It’s a marketer’s nightmare. In an increasingly crowded Inbox, getting your emails opened is harder than ever before. The good news is – it is possible to increase your email open rates if you follow the best […]

How to Improve Average Order Value (AOV): Strategies to Boost Your E-commerce Revenue

Your online business is buzzing with orders daily, you’re seeing those sales numbers rise, and you’re excited see your business growing. That feeling of success is quite empowering, isn’t it? But here’s a million-dollar question—are you really making the most out of each sale? Yes, I am talking about the idea of Average Order Value […]

Podcast

Episode 1: Demystifying Email Deliverability with LB Blair from Email Industries

Email deliverability is a complicated beast. LB Blair knows email deliverability. Having worked in construction, culinary, data analytics, even ATF compliance, it’s fair to say LB has seen it all. So when we wanted to get to the bottom of the very deep and complex domain that is email deliverability, LB was our first call. […]